A Network (or Workspace) is essentially the digital representation of your business. It encompasses your instance on Boombirds and contains your teams, customers, workflows, service request, and more.
Setting up your Network (or Workspace) on Boombirds is one of the first steps that users need to complete in order to get started. Take a look at this video where we take you through a simple seven-step process to configure your Network (or Workspace) on Boombirds:
In summary,
Assign Network (or Workspace) owners and define administrator roles and permissions
Define user types and configure permissions for each user type
Cluster employees into teams or groups
Configure the form that gathers details on new employees on Boombirds
Group customers into groups based on requirements or convenience
Configure the form that gathers details from customers on Boombirds
Configure new user invite preferences, choose currency, specify time zones, and set personalised messages for new users. Click on 'Publish' to confirm workspace configuration.
Click here to configure your Network (or Workspace) on Boombirds.
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