Reports are a goldmine of information that helps managers assess the efficiency of their teams. With Boombirds, managers can generate specific, detailed team and assignee-based reports with a few simple steps. Take a look at this video to learn more:
In summary,
Accessing the ‘Reports’ section displays the number of service requests at various stages of completion for the specified time
Select ‘Team’ or ‘Assignee’ under ‘List Reports by’ to indicate team-based or assignee-based report generation
Specify a date range and select the team or assignee that you would like to view the report for. This will display the list of completed as well as ongoing tasks assigned to the selected team or assignee
Get started by accessing the Reports menu here.
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